Edgar
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Activity overview
Latest activity by Edgar-
Edgar created an article,
Click and Collect: Returning an order
You can return your item to any The Range store.Just bring your order confirmation email with you. Please note that refunds usually take 3-5 working days to reflect in your account.
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Edgar created an article,
Click and Collect: Collecting an order
Your order will be held in-store for 5 days after it’s ready.If you no longer need it, just contact us for a cancellation and refund.After 5 days, the store won’t be able to assist with the collect...
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Edgar created an article,
Click and Collect: Amending, cancelling or missing items from an order
Changed your mind? No problem.To cancel your order, just contact us and we’ll take care of it.Want to switch to home delivery? We can’t redirect orders, but we can cancel it so you can place a new ...
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Edgar created an article,
Click and Collect: Placing a Click & Collect order
It’s super easy. Here’s how Click & Collect works:Choose a Wilko or The Range store that’s convenient for you.Shop online and pay securely.Wait for your ‘Ready to collect’ email.Pop into the store ...
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Edgar created an article,
Placing an order Online: What delivery options are available?
We offer flexible delivery options to suit your needs Here’s a quick breakdown:Saver Delivery – £4.99Delivered in 5–7 working daysStandard Home Delivery – £5.99Delivered in 2–4 working daysSupplier...
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Edgar created an article,
Placing an order Online: What payment types do you accept?
We’ve got you covered with plenty of payment options.You can pay using:MastercardVisaDeltaMaestroElectronAmerican ExpressPayPalKlarnaClearpayApple Pay
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Edgar created an article,
Cancel an order: I'd like to amend an order
Once your order is confirmed, we’re unable to make changes directly but here’s what we can do; contact our Customer Care team and we’ll try to cancel the original order so you can place a new one. ...
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Edgar created an article,
Cancel an order: I'd like to cancel my order
If your order hasn’t been dispatched yet, we may be able to cancel it.If your order has already been dispatched, you can refuse delivery when it arrives. Once we receive the item back, we’ll proces...
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Edgar created an article,
Faulty or Damaged: I've received a damaged product
You can request a refund or exchange within 14 days of delivery. Here’s what to do: If you bought the item in-store, please return it to any Wilko store with your proof of purchase. If you ordered ...
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Edgar created an article,
Returns: I'd like to return an item
You can return items within 14 days of receiving them. Items must be unused and in resaleable condition. Some items can’t be returned, like perishable goods (e.g. plants, food), custom or personal...